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Privacy Policy

Last updated: January 1, 2026

Introduction

VisitBio ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our service.

Information We Collect

Account Information

When you create an account, we collect:

  • Name and email address
  • Password (stored encrypted)
  • Payment information (processed by Stripe/PayPal)

Usage Information

We automatically collect:

  • IP address (hashed for privacy)
  • Browser type and device information
  • Pages visited and actions taken
  • Referral sources

Storefront Data

Content you create including:

  • Storefront names, descriptions, and settings
  • Product information you upload
  • Images and media you upload

How We Use Your Information

We use your information to:

  • Provide and maintain our service
  • Process payments and manage subscriptions
  • Send important service updates
  • Respond to support requests
  • Improve our service based on usage patterns
  • Prevent fraud and abuse

Data Sharing

We do not sell your personal data. We may share data with:

  • Payment processors (Stripe, PayPal) to process transactions
  • Hosting providers to deliver our service
  • Law enforcement when legally required

Data Security

We implement security measures including:

  • Encryption of data in transit (HTTPS)
  • Secure password hashing
  • Regular security updates
  • Limited employee access to data

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and data
  • Export your data
  • Withdraw consent where applicable

Cookies

We use essential cookies for:

  • Session management and authentication
  • Security (CSRF protection)
  • Remembering your preferences

Data Retention

We retain your data for as long as your account is active. After account deletion, data is purged within 30 days (except where legally required to retain).

Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or through our service.

Contact Us

For privacy-related questions, contact us at: [email protected]