Introduction
VisitBio ("we," "our," or "us") respects your privacy and is committed to protecting your
personal data. This privacy policy explains how we collect, use, and safeguard your information when you
use our service.
Information We Collect
Account Information
When you create an account, we collect:
- Name and email address
- Password (stored encrypted)
- Payment information (processed by Stripe/PayPal)
Usage Information
We automatically collect:
- IP address (hashed for privacy)
- Browser type and device information
- Pages visited and actions taken
- Referral sources
Storefront Data
Content you create including:
- Storefront names, descriptions, and settings
- Product information you upload
- Images and media you upload
How We Use Your Information
We use your information to:
- Provide and maintain our service
- Process payments and manage subscriptions
- Send important service updates
- Respond to support requests
- Improve our service based on usage patterns
- Prevent fraud and abuse
Data Sharing
We do not sell your personal data. We may share data with:
- Payment processors (Stripe, PayPal) to process transactions
- Hosting providers to deliver our service
- Law enforcement when legally required
Data Security
We implement security measures including:
- Encryption of data in transit (HTTPS)
- Secure password hashing
- Regular security updates
- Limited employee access to data
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and data
- Export your data
- Withdraw consent where applicable
Cookies
We use essential cookies for:
- Session management and authentication
- Security (CSRF protection)
- Remembering your preferences
Data Retention
We retain your data for as long as your account is active. After account deletion, data is purged within
30 days (except where legally required to retain).
Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes via email or
through our service.
Contact Us
For privacy-related questions, contact us at:
[email protected]